DoubleTree by Hilton Surabaya | Hotel in Surabaya
Hotel in Surabaya
Elegant Accommodations
DoubleTree by Hilton Surabaya in Surabaya offers a 5-star experience with a sauna, fitness center, terrace, and a year-round outdoor swimming pool. Guests enjoy free WiFi, bicycles, and a restaurant serving Chinese, Dutch, Indonesian, local, Asian, and international cuisines.Comfortable Amenities
The hotel features family rooms, a kids' club, and a business area. Additional facilities include a lounge, fitness room, and private check-in and check-out services. Free toiletries, air-conditioning, and a work desk ensure a comfortable stay.Dining Options
Breakfast options include continental, American, buffet, full English/Irish, vegan, halal, and Asian. The family-friendly restaurant offers brunch, lunch, dinner, high tea, and cocktails in a traditional and modern ambiance.Prime Location
Located 11 mi from Juanda International Airport, the hotel provides easy access to attractions such as the Surabaya Zoo and the Surabaya Museum. Guests appreciate the attentive staff, excellent breakfast, and convenient location.DoubleTree by Hilton Surabaya is located in Surabaya.
This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Child Friendly, Wellness Facilities, and several others. This is a 5 star rated property and has over 400 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This DoubleTree by Hilton Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Wine/Champagne
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Restaurant
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Coffee house on site
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Kids' meals
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Special diet meals (on request)
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Fruit
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Breakfast in the room
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Parking
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Parking garage
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Parking on site
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Private Parking
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Wheelchair accessible
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Raised toilet
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Bathroom emergency cord
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Visual aids (Braille)
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Auditory guidance
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Lowered sink
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Visual aids (tactile signs)
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Toilet with grab rails
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Sauna
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Cooking class
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Nightclub/DJ
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Playground
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Fitness
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Fitness center
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Kids' club
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Family rooms
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Non-smoking rooms
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Designated smoking area
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Wifi in all areas
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Elevator
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Air conditioning
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Smoke-free property
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Soundproof rooms
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Facilities for disabled guests
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Safe
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Ironing service
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Shuttle service (additional charge)
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Laundry
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Car rental
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Business center
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Express check-in/out
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Airport shuttle
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Shuttle service (free)
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Daily housekeeping
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Valet parking
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24-hour front desk
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Shuttle service
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Private check-in/out
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ATM on site
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Tour desk
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Shared lounge/TV area
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Meeting/Banquet facilities
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Fax/Photocopying
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Room service
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Concierge
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Dry cleaning
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Airport shuttle (additional charge)
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Free Wifi
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Internet
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Wifi
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Outdoor pool (year-round)
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Terrace
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Outdoor pool
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Outdoor furniture
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Security alarm
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24-hour security
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CCTV in common areas
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CCTV outside property
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Smoke alarms
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Fire extinguishers
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Key access
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Delivered food covered securely
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Breakfast to-go containers
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Process in place to check health of guests
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Thermometers for guests provided by property
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Hand sanitizer in guest accommodation and common areas
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Face masks for guests available
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First aid kits available
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Physical distancing rules followed
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Beach chairs/Loungers
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Shallow end
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Swimming pool
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Airport pickup
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Airport drop-off
Policies
Dear valued guest,, we are glad to have you and thank you for staying with us, kindly be informed that surabaya city council will hold a street carnaval along tunjungan street which is dubbed as “karnaval nang tunjungan.” the event is held on sunday, october 30, 2022 from 2pm to 9pm. the event is open for public, you are welcome to join the event, in conjunction with the event, tunjungan street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 october 2022, hotel guests will still be able to travel in and out through jalan gemblongan (coming to hotel) and from jalan tunjungan turns to jalan genteng kali (for going out of hotel). do expect heavier traffic along the way and please make ample time to travel during this event. should you need any assistance, our security team is happy to help you on your way to or from the hotel, should you have any concerns or inquiries, please do not hesitate to let us know by dialing gsm mobile at +62 811 3200 5302, and we will be more than happy to assist you, thank you and we wish you a pleasant stay!swimming pool: closed from wed, oct 7, 2026 until sun, oct 11, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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King Guest Room
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesGeneralIroning facilities, Heating, Interconnected room(s) available, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, VideoBathroomPrivate bathroom, Conditioner, Shampoo, Free toiletries, Toothbrush, Bathrobe, Hairdryer, Toilet paper, SlippersLiving AreaSeating area, DeskServicesWake-up serviceBedroomAlarm clock, Cribs |
|
Deluxe King Room
Room Type:
Triple
Room Size:
53 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesGeneralIroning facilities, Heating, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, VideoBathroomPrivate bathroom, Conditioner, Shampoo, Free toiletries, Toothbrush, Bathrobe, Hairdryer, Toilet paper, SlippersLiving AreaSeating area, DeskServicesWake-up serviceBedroomAlarm clock |
|
Deluxe King Suite
Room Type:
Suite
Room Size:
59 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomPrivate bathroom, Conditioner, Shampoo, Toilet paper, Bath or shower, Free toiletries, Toothbrush, Bath, Bathrobe, Hairdryer, Bidet, Toilet, SlippersGeneralIroning facilities, Heating, Interconnected room(s) available, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, VideoLiving AreaSeating area, DeskServicesWake-up service, Executive lounge accessBedroomAlarm clock, Cribs |
|
Executive King Room - Lounge Access
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesGeneralIroning facilities, Heating, Interconnected room(s) available, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, CD player, VideoBathroomPrivate bathroom, Conditioner, Shampoo, Free toiletries, Toothbrush, Bathrobe, Hairdryer, Toilet paper, SlippersLiving AreaSeating area, DeskServicesWake-up service, Executive lounge accessBedroomAlarm clock, Cribs |
|
Corner King Suite
Room Type:
Suite
Room Size:
65 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomPrivate bathroom, Conditioner, Shampoo, Toilet paper, Bath or shower, Free toiletries, Toothbrush, Bath, Bathrobe, Hairdryer, Bidet, Toilet, SlippersGeneralIroning facilities, Heating, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, VideoLiving AreaSeating area, DeskServicesWake-up service, Executive lounge accessBedroomAlarm clock |
|
King Loft Duplex Suite
Room Type:
Suite
Room Size:
102 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomPrivate bathroom, Conditioner, Shampoo, Toilet paper, Bath or shower, Free toiletries, Toothbrush, Bath, Bathrobe, Hairdryer, Bidet, Toilet, SlippersGeneralIroning facilities, Heating, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, VideoLiving AreaSeating area, DeskServicesWake-up service, Executive lounge accessBedroomAlarm clock |
|
King Room - Mobility Accessible
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesGeneralIroning facilities, Heating, Interconnected room(s) available, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, VideoBathroomPrivate bathroom, Conditioner, Shampoo, Free toiletries, Toothbrush, Bathrobe, Hairdryer, Toilet paper, SlippersLiving AreaSeating area, DeskServicesWake-up serviceBedroomAlarm clock |
|
Twin Room
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesGeneralIroning facilities, Heating, Interconnected room(s) available, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, VideoBathroomPrivate bathroom, Conditioner, Shampoo, Free toiletries, Toothbrush, Bathrobe, Hairdryer, Toilet paper, SlippersLiving AreaSeating area, DeskServicesWake-up serviceBedroomAlarm clock, Cribs |
|
Executive Twin Room - Lounge Access
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesGeneralIroning facilities, Heating, Interconnected room(s) available, Safety deposit box, Air conditioning, Smoke alarm, Privacy curtainMedia & TechnologyFlat-screen TV, TV, Telephone, Radio, CD player, VideoBathroomPrivate bathroom, Conditioner, Shampoo, Free toiletries, Toothbrush, Bathrobe, Hairdryer, Toilet paper, SlippersLiving AreaSeating area, DeskServicesWake-up service, Executive lounge accessBedroomAlarm clock, Cribs |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for DoubleTree by Hilton Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this DoubleTree by Hilton Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the DoubleTree by Hilton Surabaya starts from $65 per night with includes Sports/Activities, Restaurant, Child Friendly, Wellness Facilities, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Bar, Parking, Designated Smoking Area, Breakfast, Internet, Air Conditioner, Pool, Guest Services, Entertainment, Laundry, TV, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the DoubleTree by Hilton Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the DoubleTree by Hilton Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
