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Azucar Hotel Tulum | Hotel in Tulum

| 9.6 (5 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Azucar Hotel Tulum

Hotel in Zona Hotelera, Tulum

Spend the day catching some rays at Azucar Hotel Tulum 's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Change of towels is available on request.
Azucar Hotel Tulum offers 24 air-conditioned accommodations with private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and laptop-compatible safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a private beach.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Shampoo
  • Private bathroom
  • Towels
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Egyptian cotton sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Soundproofing
  • Desk
  • Laptop-compatible safe
  • Private hot tub
  • Mobile key entry
  • Window screens
  • Individually decorated
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Minibar
  • Champagne service
  • Local meal delivery service
  • Mini-fridge
Parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage
Accessibility
  • Wheelchair-accessible parking
  • Visual fire alarm
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Front entrance ramp
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Handrails in hallways
  • Wheelchair-accessible path of travel
  • 2 stairs to reach property
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Elevator door width (inches): 35
  • Hallway handrail height (inches): 37
Activities
  • 2 outdoor pools
  • Full-service spa
  • Designer stores
  • Free beach club
General
  • Elevator
  • Spanish
  • Designated smoking areas (fines apply)
  • Beach towels
  • Romance packages available
Guest Services
  • 2 outdoor pools
  • Highchair
  • Soundproofed rooms
  • Mini-fridge
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Daily housekeeping
  • Change of towels (on request)
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Nature reserve
  • Beach umbrellas
  • Private beachfront location
  • Beach loungers
  • Free beach cabanas
  • Furnished balcony
Spa
  • Massage - deep-tissue
  • Massage - Thai
  • Massage - Swedish
  • Massage - sports
  • Spa open select days
  • Massage - hot stone

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kristin
Apr 24, 2026 07:41:27 PM
Review Score:   10
Summary: This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough about how wonderful our stay was here. I just wish we could have stayed longer.
See All Reviews

Room Arrangement

Room Info Facilities
Bungalow Aire
Room Size: m2
1 King Bed
 Bungalow Aire

General

Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Bungalow Mar
Room Size: m2
1 King Bed
 Bungalow Mar

General

Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Bungalow Luna
Room Size: m2
1 King Bed
 Bungalow Luna

General

Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Bungalow Cielo
Room Size: m2
1 King Bed
 Bungalow Cielo

General

Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Double Queen Room · Partial garden and/or ocean views
Room Size: 409.0 square feet m2
2 Queen Beds
Deluxe Double Queen Room · Partial garden and/or ocean views

General

Square meters - 38, Square feet - 409.0, Partial ocean view, Number of bedrooms - 1, Ping - 11.5, Bed count minimum 2, Bed count maximum 2
Deluxe King Room · Partial garden and/or ocean views
Room Size: 409 square feet m2
1 King Bed
Deluxe King Room · Partial garden and/or ocean views

General

Room and bed type depend on availability check-in, Square meters - 38, Square feet - 409, Partial ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Location - top floor, Bed count minimum 1, Bed count maximum 1
Deluxe Double Queen Room · Jungle views
Room Size: m2
2 Queen Beds
Deluxe Double Queen Room · Jungle views

General

Garden view, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Deluxe King Room · Jungle views
Room Size: m2
1 King Bed
Deluxe King Room · Jungle views

General

Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Bungalow Agua
Room Size: m2
1 King Bed
 Bungalow Agua

General

Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Bungalow Arrecife
Room Size: m2
1 King Bed
 Bungalow Arrecife

General

Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Azucar Hotel Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Azucar Hotel Tulum starts from $219 per night with includes Sports/Activities, Wellness Facilities, Restaurant, Kitchen, Balcony/Terrace, Security/Safety, Spa, Bar, Toiletries, Designated Smoking Area, View, Internet, Wheelchair Accessible, Ocean View, Accessibility, Bedding/Linens, Guest Services, Child Friendly, Air Conditioner, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Azucar Hotel Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Azucar Hotel Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.